RENTAL AGREEMENT

OBLIGATIONS OF THE RENTER
1. The renter agrees to the provisions of this contract and has received a copy of the rental agreement and the terms and conditions
2. Renter has received the mentioned vehicle and its accessories in a proper and safe condition.
3. The renter/driver shall be at least 20 years old and shall have a valid driver’s license for at least one year before renting the vehicle and must present the license at the start of the rental. The renter/driver shall abide by Icelandic law and regulations when driving.
4. The renter shall be responsible for the rented vehicle from the time it leaves the Rijo Campers office until Rijo Campers signs for the vehicle as returned.
5. The renter shall return the vehicle as stated below:
a. With all accessories (including tires, tools, documents, and other items) in the same condition they were in when received, except for normal wear and tear due to normal use. The renter agrees that missing or damaged accessories will be charged at cost price to the credit card which the renter provided at the beginning of the rental.
b. At the predetermined time and date as stated on the rental agreement or sooner if Rijo Campers demands it.
c. To a Rijo Campers premises, unless otherwise agreed in writing. Failing to return the vehicle directly to a Rijo Campers venue is subject to a drop-off charge as per Rijo Campers current price list. The renter agrees that the drop-off charge will be charged from the credit card which the renter provided at the beginning of the rental.
d. With the fuel tank at the same level as stated on the inspection form. The renter agrees that missing fuel will be charged to the credit card which the renter provided at the beginning of the rental should the renter fail to return the vehicle with the fuel tank on the same level. The service charge for refueling is determined by Rijo Campers current price list.
e. Sufficiently clean, not excessively dirty. The interior should not be excessively dirty. The exterior should not be excessively dirty, i.e., not covered in mud, tar or dirt. A vehicle returned excessively dirty is subject to a clean-up fee according to Rijo Campers current price list. The renter agrees that the clean-up fee will be charged from the credit card which the renter provided at the beginning of the rental.
f. All vehicles are non-smoking.
6. An extension of the rental agreement is dependent on the approval of Rijo Campers. If the renter returns the vehicle one hour or more after the expiry of the rental agreement, Rijo Campers is permitted to charge the renter for up to a whole day’s rental fee according to this agreement in addition to a 75Euros fine for a late return. For each day thereafter Rijo Campers may collect fees according to its price list. The renter agrees that any such charge may be charged from the credit card which the renter provided at the beginning of the rental. Failing to return the vehicle at the agreed return time pursuant to this rental agreement or informing Rijo Campers of the renter’s intention to extend the rental, Rijo Campers or the police are also permitted to repossess the vehicle without further notice and at the expense of the renter.
7. The vehicle shall be handled and driven with due care. Only those registered as drivers in this agreement, who also fulfill the requirements in section 3, are permitted to drive the vehicle. If the vehicle is driven by a person who is not registered in this rental agreement, all insurance becomes null and void, in which instance the renter is fully liable for the vehicle, for damage it may sustain, damage it may cause others, items or vehicles, and obligates to pay such damage in full. The cost of damages occurring under the aforementioned circumstances may be charged from the credit card which the renter provided at the beginning of the rental.
8. The renter has objective liability for damages resulting from the use of the vehicle for which no compensation will be paid by the vehicle insurance. This includes damages to the vehicle and/or injury to passengers on account of:
a. Driving where it is prohibited by law, that is off beaten tracks or marked roads, in unmarked paths or tracks, on beaches or other sandy areas, in shoals of water or any other trackless areas.
b. Driving in or across rivers or any kind of watercourse.
c. Intentional acts, gross negligence or total carelessness of the driver.
d. Operating the vehicle under the influence of controlled or illegal substances.
e. Use of the vehicle that is in breach of Icelandic law and/or the provisions of this rental agreement.
f. Driving vehicles that are not four-wheel drive (4×4) on roads that are F-marked on official maps. The same applies to Kjalvegur (Road No. 35) through Kaldidalur (Road No. 550) and Jökulhálsleið (Road No. 570). Violation of this article is subject to a fine of 2200Euros by Rijo Campers in addition to the fine charged by the police. The above-mentioned provisions on fines do not affect the obligations of the renter to pay Rijo Campers compensation for loss or damage. 4×4 jeeps may be driven on the above roads.
g. Driving on closed roads as published by the Icelandic Road Administration (www.road.is)
The renter agrees that the cost of damages as well as incurring overhead caused by any of the above actions may be charged from the credit card provided by the renter at the beginning of the rental.
9. In the instance of a collision or accident, the renter shall immediately notify the police as well as Rijo Campers of the incident. The renter may not leave the scene before the police have arrived or an accident report has been completed. The renter is obligated to report any damages to the vehicle to Rijo Campers, regardless of any collision damage waivers (CDW, SCDW or PCDW) assigned to the rental.
10. The number of kilometers (km) that the vehicle has travelled while this agreement is in effect is determined by the reading of the appropriate meter supplied by the manufacturer of the vehicle. The renter shall notify Rijo Campers, without delay if the odometer is out of order or stops functioning during the rental period.
11. The renter is responsible for any fines or charges that result from his/her use of the rented vehicle. This includes but is not limited to; parking-, traffic violations, speeding and speed camera fines, parking and toll charges. A handling fee up to 30Euros is charged by Rijo Campers for any official inquiry the company must respond to or any fine or charges Rijo Campers must pay due to the renter’s/driver’s use of the rented vehicle. The renter agrees that this fee and the fine/charge may be charged from the credit card provided by the renter at the beginning of the rental.
12. The renter/driver must not:
a. Drive the vehicle where it is prohibited by law, i.e., closed roads as published by the Icelandic Road Administration, off beaten tracks or marked roads, in unmarked paths or tracks, on beaches or other sandy areas, or any other trackless areas. Any renter/driver caught in breach of this article is subject to a fine of 2200Euros by Rijo Campers in addition to the fine charged by the police. The renter agrees that these fines will be charged from the credit card provided by the renter at the beginning of the rental.
b. Drive the vehicle on the mountain or highland roads, or roads marked “F” on a map or a road sign, including Kjölur (road 35), Kaldidalur (road 550) and Sprengisandur (road 26) routes, unless the vehicle is a 4-wheel drive or all-wheel drive, intended and accepted for such use by Rijo Campers. Failing to comply to this article is subject to a fine of a minimum of 550Euros, plus 0.1Euro for each km driven on a restricted road. The renter agrees that this fine will be charged from the credit card provided by the renter at the beginning of the rental.
c. Operate the vehicle under the influence of alcohol, controlled or illegal substances. Violation of this article is subject to a fine of 1100Euros by Rijo Campers in addition to the fine charged by the police. The above-mentioned provisions on fines do not affect the obligations of the renter to pay Rijo Campers compensation for loss or damages to the rented vehicle.
d. Drive in or across water or rivers of any kind, without assuming all responsibility for the vehicle.
e. Drive in banks of snow, or ice, on glaciers, or on frozen lakes.
f. Smoke in the vehicle. Evidence of smoking in the vehicle, such as stubs, ashes or odor, will result in a clean-up fee of a minimum of 260Euros. The renter agrees that this fee will be charged from the credit card provided by the renter at the beginning of the rental.
g. Take the vehicle anywhere outside of Iceland without written and signed permission from Rijo Campers.
h. Allow an unregistered driver to drive the vehicle. Violation of this article is subject to a fine of 300Euros by Rijo Campers.
13. Rijo Campers is not responsible for renter’s property that he/she or any other party leaves in or transports with the vehicle.
14. The renter agrees to pay Rijo Campers upon request:
a. A deposit equivalent to the expected cost of hiring the vehicle.
b. Any and all expenses occurring to Rijo Campers in transporting the vehicle back to its premises, in the event that it has been left unattended and without supervision, without regard to the vehicle- weather condition.
c. Expenses that may arise from the renter’s use of the vehicle.
15. The renter is not authorized to have repairs or changes made to the vehicle or its accessories or to put the vehicle up as any kind of collateral or guarantee, without the prior, written consent of Rijo Campers.
16. The renter is not permitted to use the vehicle for transportation of passengers for payment, lend it to others, or sublet it.

OBLIGATIONS OF RIJO CAMPERS
17. Rijo Campers is responsible for doing its utmost to guarantee the delivery of the vehicle at the pre-determined time and in compliance with all requirements and to supply a clean vehicle with a full tank of fuel. If Rijo Campers cannot for some reason supply the vehicle ordered at the correct time, a vehicle of a similar or higher class will be offered as a replacement. If the vehicle is not delivered to the renter within 3 hours from the agreed time, the rental charges for the day will be dropped. If Rijo Campers fails to supply a full tank of fuel, then the renter may return the vehicle with the same fuel level as supplied and stated on the rental inspection form.
18. Rijo Campers guarantees that the vehicle meets the set demands, and that all official registration standards are met.
19. If the vehicle malfunctions owing to normal wear and tear, or for other reasons for which the renter cannot be held responsible, Rijo Campers shall deliver the renter with a comparable vehicle as quickly as possible at a location decided by Rijo Campers or arrange to have repairs done without delay by a Rijo Campers service partner. In a case of such malfunction, Rijo Campers does not pay any kind of compensation, neither for accommodation nor for other reasons. A refund will be made for a lost rental day if the renter is unable to use the rented vehicle for a period of over 24 hours.
20. Rijo Campers must inform the renter of the contents of this rental agreement, particularly of the obligations that the renter undertakes by signing it.
21. Rijo Campers shall, to the extent possible, inform a foreign renter on Icelandic traffic regulations, traffic signs, and regulations on the prohibition of off-road driving. Furthermore, Rijo Campers shall especially point out the risks posed by animals on the roads, on gravel roads and icy roads.
22. If Rijo Campers wants to limit the use of the vehicle with regards to its equipment and/or road conditions, this shall be done in writing upon signing this rental agreement.
23. Rijo Campers guarantees to maintain valid liability insurance for its operations.
24. Rijo Campers cannot be held responsible for damage or disappearance on items stowed or transported in or on the vehicle by the renter or any other party.
25. Rijo Campers cannot be held responsible for items left in the rented vehicle after dropping off. Upon request and if the item is found, Rijo Campers can ship the item back to its owner. A handling fee of 30euros minimum is charged by Rijo Campers. Prices vary and depend on the size of the object and the distance of the shipment. The renter agrees that this fee may be charged from the credit card provided by the renter at the beginning of the rental.

INSURANCE AND OWN RISK
26. The rental fee includes mandatory vehicle insurance, including liability insurance and accident insurance for the driver and the owner.
27. Third-party liability insurance will consist of the amount stipulated by Icelandic law at any given time. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of 300Euros.
28. In case of damage to the vehicle, the renter is fully responsible. The renter can purchase separate accident insurances against damages to the vehicle, a collision damage waiver (CDW) and a super collision damage waiver (SCDW), which sets the amount which the renter is responsible for in each case of damage. Any renter can also purchase a platinum collision damage waiver (PCDW), which further reduces the amount the renter is responsible for. The renter agrees that the amount of self-risk stipulated in Rijo Campers terms&conditions may be charged from the card provided at the beginning of the rental.
29. This accident insurance does not cover:
a. Intentional damages or damages due to gross negligence on the part of the driver.
b. Damages resulting from the driver being under the influence of controlled or illegal substances, or in any other way incapable of driving the vehicle in a safe manner.
c. Damages caused by a non-registered driver.
d. Damages caused by a race or test driving.
e. Damages caused by war, revolution, civil unrest, or riots.
f. Damages done by animals.
g. Holes burned into seats, carpets, or mats.
h. Damages affecting only wheels, tires, suspension, batteries, glass (other than windows), radios, or loss by theft of parts of the vehicle and damage resulting from this.
i. Damages caused by driving on rough roads, e.g., to the transmission, the drive or driveshaft, and other parts in or attached to the chassis. Damages to the chassis, or any part of the vehicle, resulting from the vehicle scraping bottom on rough roads. The same applies to damages occurring when stones are thrown up, striking the underside of the vehicle when being driven. The underside of the vehicle is not insured.
j. Damages resulting from driving in places where driving is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas. The vehicle is not insured when crossing rivers or driving in water of any kind.
k. Damages to the vehicle caused by driving on mountain roads and roads marked F on a map or a road sign, including the Kjölur (road 35), Kaldidalur (road 550) and Sprengisandur (road 26) routes.
l. Water damages to the vehicle, its electrical system, accessories or engine.
m. Damages caused by sand, gravel, ash, pumice, or another kind of earth material being blown onto the vehicle, unless the renter purchases SAAP insurance, which lowers amount of self-risk.
n. Damages caused by wind blowing up the door while opening it.
o. Damages caused to the top of the vehicle from standing, sitting, mounting or climbing on the vehicle or from any other action that does not fall under regular use of the vehicle.
p. No compensation will be paid for damage caused by sea spray/seawater if the vehicle is transported by sea.
q. Reference is made to the general conditions for accident insurance (Icelandic: kaskótrygging) as set by VIS insurance company at www.vis.is
r. The retrieval fee for picking up the rental vehicle because of damages or other reasons that can be related to the renter’s responsibility is 3Euros per km or a minimum of 330Euros. The 3Euros per km charge is calculated from Rijo Campers’s Office.
The renter agrees that any damages not covered by the insurance of the vehicle will be charged from the credit card provided at the beginning of the rental.
30. The renter may purchase a special waiver for damages caused by gravel (GP), from Rijo Campers. This waiver lowers the self-risk of the renter, in each case of damages caused by gravel, to 350Euros.
31. In addition, the renter can purchase Sand and Ash Protection (SAAP), which covers damage to the vehicles paint, windows, lights, plastic, chromes and wheels, which is caused by sand, gravel, ash, pumice or other earth material being blown onto the vehicle. Self-risk in each case of damage is 750Euros.
32. No insurance covers damages to the underside of the vehicle, to the tires and wheels of the vehicle, or damages caused by water when driving over rivers, pools of water or lakes. The same applies if the renter puts fuel, water, oil or other solvents in the wrong tank on the vehicle. The self-risk fees with CDW, SCDW or PCDW do not extend to any of the above damages. The renter bears all risk and all costs of such damages.
GENERAL PROVISIONS
33. The renter confirms with his or her signature on this rental agreement, the terms and conditions and inspection form that he or she has received the vehicle and its accessories in good condition.
34. This rental agreement with its terms and conditions shall remain in the vehicle during the rental period.
35. Any changes to the rental are subject to availability and must be done in writing. Early returns are only refundable if Rijo Campers can rent out the early returned vehicle again within the early return period.
36. Rijo Campers is authorized to repossess the vehicle at their discretion and without notice if the vehicle has been illegally parked or used in a manner that does not conform with the conditions of this rental agreement or law and regulations, or if the vehicle is abandoned. The renter will pay for costs arising from such measures.
37. Smoking is prohibited in all Rijo Campers vehicles. Evidence of smoking in the vehicle will result in a cleaning fee of 260Euros.
38. Additions and amendments to the conditions and provisions of this rental agreement shall be made in writing and confirmed in writing by a Rijo Campers representative.
39. By providing his/her credit card details to Rijo Campers, the renter agrees with his/her signature on this rental agreement that Rijo Campers is authorized to charge the card for the rental fee and any other fees, charges or fines that may arise from this rental agreement, as according to price list within terms & conditions or amounts stipulated in this rental agreement. This includes:
a. Item 5.a) Missing or damaged accessories.
b. Item 5.c) Drop-off charges.
c. Item 5.d) Fuel charges.
d. Item 5.e) Clean-up charges.
e. Item 6. Late return and related costs.
f. Item 7. Damages to the vehicle by others than renter/driver.
g. Item 8. Damages to the vehicle by the renter/driver.
h. Item 11 and 25. Fines and handling fees.
i. Item 12.a). Fines for driving where prohibited by law.
j. Item 12.b) Fines for driving 2WD vehicles on mountain roads.
k. Item 12 c) Fines for driving under influence of alcohol or illegal substances.
l. Item 12.f) Fines for smoking in the vehicle.
m. Item 12 h) Fines for allowing an unregistered driver to drive the vehicle.
n. Item 27. Self-risk for CDW or SCDW
o. Item 28. Damages not covered by the vehicle’s insurance.
p. Item 29. Broken windshield
Rijo Campers retains this right for a period of up to six months after the rental ends.
40. This rental agreement, and any agreements, made based on this agreement and its provisions, fall under the auspices of Icelandic law. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this lease agreement, they will be heard before Rijo Campers’s legal venue, the district court of Reykjanes, Iceland.
41. Any disputes between the parties to this rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.

RIJO Campers Terms & Conditions

 

AGE REQUIREMENT AND DRIVERS LICENSE

 

The renter/driver shall be at least 20 years old and shall have a valid driver’s license for at least one year before renting the vehicle and must present the license at the start of the rental. The renter/driver shall abide by Icelandic law and regulations when driving.

RENTAL PERIOD

The minimum rental period at Rijo Campers is 5 days. When the drop off is one hour or more after the pick-up time, it is regarded as a full day (24 hours).

BOOKING POLICY AND PAYMENT

When you book a camper on our web page, you must pay a 700 Euros deposit. When you pick up the car you have to pay full rental fee with a credit card or cash (USD, GBP, EURO, CAD, ISK). The deposit will be released after thorough inspection by Rijo Campers at the end of the rental.

A record of your credit card information will be taken at the start of the rental for insurance purposes. The credit card holder’s name must match the name listed on the booking.
This credit card info may be used to pay all extra charges such as extra insurance, parking fines, damages, or any cost incurred regarding the rented car.

Note that we will always need a credit card with a name that matches the booking name, for insurance.

DEBIT CARD IMPRINT AND DEPOSIT

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A debit card imprint and deposit will be taken at the start of all rentals for security reasons. This debit card imprint or deposit may be used to pay all extra charges as additional insurance, parking fines, damages or any cost due to the rented vehicle as a result of the renter’s use of the vehicle. Note: Renter(s), who purchase only Basic CDW insurance, will be charged additional 2300Euros deposit on their credit card

PICK-UP & DROP-OFF SERVICE

For customers in the Reykjavik area who are staying at hotels, guesthouses or other accommodations, we offer pick-ups and drop-offs to our rental location, at a reasonable additional charge. For our customers arriving or departing at Keflavik International Airport, we offer a free pickup and drop off service during our working hours (7a.m – 9pm.).

PICK-UP & DROP-OFF location

Our pickup and drop-off locations are Our Office or Keflavik Int. Airport. Please contact us via e-mail or phone in tel: +354 6168057 for other location inquiries.

VEHICLE TYPES

We reserve the right to substitute vehicles when the reserved vehicle type is not available. We cannot always guarantee the brand, but we can guarantee a similar vehicle or an upgrade instead.

TRAVELLING ABROAD

Taking the vehicle outside of the country is strictly forbidden.

FUEL TANK

The rental vehicle will normally have a full tank of fuel. The vehicle should be returned full or a charge will be made for having the tank refilled even if it is missing just some liters. In case the fuel tank is not full at the time of the rental, the vehicle should be returned with the same amount of fuel in it. If the vehicle is returned with less gas than when it was rented, we will charge 3Euros per liter for the missing fuel plus an additional 20Euros. A 900Euros fine is charged for putting the wrong fuel on a camper and driving with the wrong fuel.

CHILD SEATS

In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered at a reasonable additional charge. These child seats are generally suitable for children aged from 6 months to +4 years of age.

CANCELLATION AND RESERVATION POLICY

In order to guarantee your reservation, we require a valid credit card and we charge your credit card at the time of your booking.

In case of cancellation, this is our policy:

-Cancel the order more than 72 hours prior to rental and get the deposit back; or choose other dates for booking

-In case of no show or cancellation within 72 hours of pickup time, the full rental price will be charged

EARLY RETURN

Early returns are always allowed. However, no refunds can be given for unused, or partly used vehicle hire days unless the amendments or cancellations have been made 48 hours before the pick-up time.

TAX

Local value-added tax (VAT) of 24% is included in all prices.

INSURANCE

Third-party liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability. Third-party coverage and personal accident insurance is automatically included in your rental and in the self-risk liability amount mentioned here below. If for some reason, the renter causes damages to a third-party vehicle, without causing damages to the rented vehicle, the third-party liability is a total of 300Euros.

COLLISION DAMAGE WAIVER (CDW)

We at Rijo Campers offer the Collision damage waiver (CDW). A renter who only has the CDW is liable for damages amounting up to 3000Euros for all our vehicles. The following damages are however always on the renter’s responsibility and are not covered by the CDW:

-negligence or driving while intoxicated
-damages caused by driving into waters, rivers and when driving off-road
-damage to tires, headlights, windscreen and the underside of the vehicle
-damage caused by the wind blowing up the door
-damage caused by sand and ash storm
Please see full details of exceptions listed in the Rental Agreement.

SUPER COLLISION DAMAGE WAIVER (SCDW)

SCDW covers the bodywork of the vehicle in the same way CDW does but lowers the self-risk amount to 900Euros for all our vehicles. We offer our customers this to provide them with more security when travelling and a more enjoyable experience. However, when buying Platinum Collision Damage Waiver, the self-risk amount is reduced to Zero Euros.
The following damages are however always on the renter’s responsibility and are not covered by SCDW:

-negligence or driving while intoxicated
-damages caused by driving into waters, rivers and when driving off-road
-driving while intoxicated
-damage to tires, headlights, windscreen and the underside of the vehicle
-damage caused by the wind blowing up the door
-damage caused by sand and ash storm
Please see full details of exceptions listed in the Rental Agreement.

GRAVEL PROTECTION (GP)

This protection covers damages to the windscreen, headlights, mirrors, the hood or any other part of the vehicle when gravel or rocks get thrown onto the vehicle by another vehicle. A renter who has the GP is liable for damages amounting up to 350Euros for all our vehicles.

SAND AND ASH PROTECTION (SAAP)

For our customers’ protection, we have decided to offer an insurance which covers our customers against damage due to sand and ash storm which damages the paint of the vehicle, windows, lights and plastic. These damages can cost between 3600 to 11000 Euros to fix. By purchasing the SAAP insurance the self-risk amount is reduced to 750 Euros. Volcano eruptions in the past years have increased the risk of damage to the paint and windows of all vehicles and no insurance company will cover these damages. In high winds and dry weather, the ash from the volcanoes and sand in the south coast can cause huge damage to the vehicle and all the cost has fallen on the renter, until now.

EQUIPMENT AVAILABLE ON REQUEST:

BBQ Grill, Child seat, Power inverter 12v -230v, Roof boxes, Snow chains, Tent, Winter tyres, Chair, Table, Gas, Sleeping bag

SERVICE FEE

There is a handling fee of 30Euros for all fines or charges that result from the renter’s use of the vehicle and the renter does not pay himself. Rijo campers will charge the renter for fines and charges plus the previously mentioned handling fee. If the vehicle is returned extra dirty there is a cleaning fee of 110Euros. This is in the case of an extremely dirty vehicle, especially on the inside. Not from regular use of the vehicle. Smoking is strictly forbidden in the vehicle. If someone smokes inside the vehicle, the renter will be liable for a cleaning fee and fine of 260Euros. The retrieval fee for picking up the rental vehicle because of damages or other reasons that can be related to the renter’s responsibility is 3Euros per km or a minimum of 330Euros. The 3Euros per km charge is calculated from Rijo Campers Rental’s Office.

 

For more details, contact us: info@rijocampers.is